Coo
15+ YEARS IN THE FIELD
With over 15 years of experience in operations and human resources, Chesky’s expertise spans businessdevelopment, talent management, process optimization, and strategic workforce planning, making him a keydriver of our commitment to client satisfaction.
CEO
25+ years in the field
Brings three decades of experience in human resources management. In addition to his HR expertise, he is an Enrolled Agent (EA) in taxation, providing a strong accounting and financial reporting backbone to our operations. His focus on compliance and financial transparency ensures our clients receive reliable, cost-efficient solutions.
Supervisor – DR
15+ years in the field
Operations And Quality Manager
22+ years in the field
Results-driven BPO professional with 22+ years of experience, including 15 years in support and management. Rhoda is skilled in Quality, Operations, and Continuous Improvement with Green Belt Lean Six Sigma and COPC certifications under her belt.
Training Manager – PH
10+ years in the field
Results-driven Learning and Development Manager with more than a decade of experience in designing, developing, and delivering training programs that drive business results. Via is passionate about creating a culture of continuous learning and development that aligns with organizational goals. She holds relevant certifications and stays up-to-date with industry trends and best practices.
Talent Acquisition Manager
15+ years in the field
Joseph has been a veteran of the RPO space. For almost 15 years he has been a matchmaker: connecting talent with opportunities and turning their dream jobs into real ones; one success story at a time.
Business Administrator – PH
7+ years in the field
Joy is a versatile professional with a background in sales, customer service, and administrative support in both government and private sectors. She graduated as Cum Laude in college which reflects her dedication and excellence that has trinkled in her corporate roles. Her early sales experience from selling religious items as a child honed her ability to connect and build strong relationships, driving her growth, purpose, and passion for meaningful work experiences which propels her excellence in her corporate and administrative roles.
Director Of Operations
24+ years in the field
Erick has over 24 years of experience in the BPO industry and catered to different verticals servicing North American and European clients. With his extensive experience, he is able to lead multiple sites and geographies being the vendor of choice, while keeping consistent high employee retention and client rating scores.
Business Development Manager
10+ years in the field
With over a decade of experience in Business Development and Operations within the staffing industry, Manny brings passion and a strategic approach to aligning client goals with the right talent solutions. He has worked closely with onshore staffing firms to build strong partnerships, drive operational efficiency, and ensure successful placements that reflect each client’s values and mission. Known for his collaborative mindset and results-driven focus, Manny draws his passion for team dynamics, developed through his involvement in sports, to foster cohesion, accountability, and long-term success across every engagement.
Strategic Operations Coordinator
7+ years in the field
Jaz is an accomplished professional with over 7 years of experience supporting clients in healthcare, technology, and human resources. A native of the Philippines who relocated after graduation, she brings a unique cross cultural perspective and deep understanding of both U.S. and Filipino workforces. Jaz worked with the BPO industry based in the Philippines as the liaison for the U.S. office, and held roles in executive recruitment and business development after moving to the U.S. She excels in client relationship management, cross-functional coordination, and leveraging ERP and CRM systems to drive service quality. Jaz is known for aligning client needs with business goals and consistently delivering with discretion, professionalism, and operational efficiency.
PRESIDENT
30+ years in the field
Brings three decades of experience in human resources management. In addition to his HR expertise, he is an Enrolled Agent (EA) in taxation, providing a strong accounting and financial reporting backbone to our operations. His focus on compliance and financial transparency ensures our clients receive reliable, cost-efficient solutions.
COO
30+ years in the field
A former owner of an award-winning staffing and recruiting company, Anna Santucci has three decades ofexperience in operations, finance, human resources, and client development. Her experience of leadership in theonshore staffing industry, combined with her strategic insights, makes her an essential part of our executiveteam.
CEO
15+ YEARS IN THE FIELD
With over 15 years of experience in operations and human resources, Chesky’s expertise spans businessdevelopment, talent management, process optimization, and strategic workforce planning, making him a keydriver of our commitment to client satisfaction.
Accounting And Payroll
5+ years in the field
Deborah is a Finance and Payroll Specialist with over 5 years of experience supporting privately-owned businesses. Her core skills include payroll processing, tax reporting, budgeting, forecasting, and full-cycle accounting. Fluent in Spanish and known for maintaining strict confidentiality, she has streamlined operations and improved financial accuracy across multiple clients. Deborah has coordinated audits, produces a variety of financial reports, and consistently enhance efficiency in support of executive leadership.
